Frequently Asked Questions
How much is it going to cost to fix my gutters or roof?
Every house is unique, to give you an accurate quote, we need to visit your property to assess what needs to be done and offer the best solution for you.
Do you offer a guarantee?
Yes, we are confident in our professionalism and offer our customers a 10 year guarantee on all our workmanship. All the materials we install have their various manufacturer’s warranties.
What brand of materials do you install?
We have access to a variety of industry leading brands, so depending on your budget and requirements, we’ll recommend the best one for you.
How much will a roof restoration cost?
The roof area, ease of access, accessories and flashings are some of the factors to consider when determining the cost of a roof restoration.
Do we need to move out during the job?
No. usually you can go about your daily routine, we need access to the roof and it’s helpful if pets and children are kept away from the work area. All we need is access to electricity and water
My roof is starting to rust, should I replace the sheets affected or get the entire roof replaced?
If your roof is rusting it’s probably because the coating has worn off exposing the bare metal to the elements. You can repair or replace the sheets however it might be more cost effective to replace the entire roof. Call us to discuss the options and arrange a free onsite quote.
My roof tiles are starting to become brittle/ some have cracked what should I do?
When roof tiles are brittle the best course of action may be to replace your roof, it is costly to constantly maintain a tile roof. Call us to discuss the pros and cons of the various options available
Do we use flexible pointing?
Yes, flexible pointing is a sand and acrylic compound that extends the life of the cement under your ridges. It has flexibility to move with the natural motions of your roof.
What are weep holes?
A weep hole is a hole placed in the top ridge pointing every 30cm that allows water to escape. Weep holes are needed because the cement used is porous and water builds up behind the cement when there is heavy rain or storms.
Does painting my roof seal it?
Painting a cement tile roof or glazing a terracotta tile roof not only restores the colour of the tile, it helps protect or seal the tile so the absorption rate is halved. Cement roof tiles are designed to absorb 21% of its mass and terracotta roof tiles absorb 17%.
What is a fascia board?
The fascia board is the long, straight board the runs along the longer edge of the roof. They hold the gutters in place and protect the edges of the roof.