Frequently Asked Questions
How much is it going to cost to fix my gutters or roof?
Every house is unique, to give you an accurate quote, we need to visit your property to assess what needs to be done and offer the best solution for you.
Do you offer a guarantee?
Yes, we are confident in our professionalism and offer our customers a 10 year guarantee on all our workmanship. All the materials we install have their various manufacturer’s warranties.
What brand of materials do you install?
We have access to a variety of industry leading brands, so depending on your budget and requirements, we’ll recommend the best one for you.
How much will a roof restoration cost?
The roof area, ease of access, accessories and flashings are some of the factors to consider when determining the cost of a roof restoration.
Do we need to move out during the job?
No. usually you can go about your daily routine, we need access to the roof and it’s helpful if pets and children are kept away from the work area. All we need is access to electricity and water
My roof is starting to rust, should I replace the sheets affected or get the entire roof replaced?
If your roof is rusting it’s probably because the coating has worn off exposing the bare metal to the elements. You can repair or replace the sheets however it might be more cost effective to replace the entire roof. Call us to discuss the options and arrange a free onsite quote.
My roof tiles are starting to become brittle/ some have cracked what should I do?
When roof tiles are brittle the best course of action may be to replace your roof, it is costly to constantly maintain a tile roof. Call us to discuss the pros and cons of the various options available
Do we use flexible pointing?
Yes, flexible pointing is a sand and acrylic compound that extends the life of the cement under your ridges. It has flexibility to move with the natural motions of your roof.
What are weep holes?
A weep hole is a hole placed in the top ridge pointing every 30cm that allows water to escape. Weep holes are needed because the cement used is porous and water builds up behind the cement when there is heavy rain or storms.
Does painting my roof seal it?
Painting a cement tile roof or glazing a terracotta tile roof not only restores the colour of the tile, it helps protect or seal the tile so the absorption rate is halved. Cement roof tiles are designed to absorb 21% of its mass and terracotta roof tiles absorb 17%.
What is a fascia board?
The fascia board is the long, straight board the runs along the longer edge of the roof. They hold the gutters in place and protect the edges of the roof.
Google Reviews
K A
01:01 18 Dec 24
Best service. Extremely helpful and professional. Very blessed to have found them. Steve was amazing.
William Macmillan
10:35 31 Oct 24
A big thank you to Steve,Matty & Shawn,for a fantastic job on my Roof,very professional, punctual and explained each step of the process, highly recommend these guys
Honi Walker
08:55 10 Oct 24
Exceptional local trades service. They took the time to listen to my needs and answered my concerns. Spectacular finish and now my roof is water tight, my home feels so much cosier and my neighbours have roof envy! Highly recommend Steve, Andy and the team from Sandhurst Roofing.
Antonia Niteros
09:12 23 Aug 24
Highly recommend Sandhurst roofing team.Steve was very responsive and a quick turn around from enquiry to competing the jobMatt was very punctual, professional and did a quality job on our roof.Would absolutely use these guys in the futureThank you!
kim angee
05:16 15 Aug 24
Just one broken tile and rain forecast could have been a mess. These guys came and replaced the tile in just a few minutes. A small job but much appreciated.. crisis averted! Thanks for the great service.
Joel Sawyer
10:17 01 Jul 24
They were late to appointments and frequently rescheduled at the last minute. The quality of their work was subpar, with numerous leaks appearing shortly after the job was supposedly finished. Their customer service was terrible, as they were rude and dismissive when I raised concerns. Despite repeated attempts to resolve the issues, they showed no commitment to making things right. Avoid this company if you want a reliable and professional roofing service.
Maria S
10:25 23 May 24
Excellent experience from the start until the end. Quote done within days, job booked and completed within a couple of weeks. Everyone was professional, knowledgable, friendly and reliable. They left the site better than they found it. I wish all business operated like this. Highly recommend, don't even bother getting other quotes!
Elizabeth Filgate
22:12 18 Apr 20
Steve responded promptly, did a great job and sorted out the leak in our roof. Would definitely use again.
Scott Blaylock
03:59 16 Apr 20
Professional business. Couldn't be happier, plumbing was A-1 from Andy and his lads and the roof came up a treat . Steve and Matty were professional and attentive to detail and didn't mind going the extra mile to help me out.I would recommend anyone who requires work to there home at any level or a general face lift on your property to contact Sandhurst Roofing .Thanks again Lads and great work hard to find honest people in this day and age.
ELIZABETH FILGATE
05:40 15 Apr 20
Steve responded promptly and without a fuss. Very pleased with the work and will definitely use again.
Bronwyn Howden
02:46 06 Apr 20
Had water coming in through light over weekend due to rain and broken tiles. The boys came it was fix in 15 mins Thanks so much for today amazing work. . Will be my number one call for all roofing needs.
Ben Cat Newth
03:35 02 Apr 20
Couldn't recommend these guys highly enough. Had Steve and his team over to put a new tile roof on our extension. Great value, great job. Even came round at the drop of a hat to fix a tile moved by my sparky!
Steve Wood
04:12 17 Jan 20
Best service ever. Great team and a trouble free experience. Give these guys a go. Brilliant
Samantha Shaw
01:00 16 Jan 20
Wonderful service. Prompt and professional. .Highly recommended and thank you Steve
Kim C
10:09 22 Dec 19
Steve and his team did a fabulous job, I was away working whilst the work was in process , but saw the progress for each of the first two days in the evening and on the third day the final touches were done. The work looks first rate and all of the old gutter was removed very neatly without any drama or mess. It was a pleasure to deal with Steve who was very friendly and accommodating, plus the price was considerably cheaper than that quoted by a rival company. I'm now just waiting for it to rain!
Leoni
07:20 18 Dec 19
Steve, Andy and his team were absolutely fantastic to deal with throughout the entire roof replacement process. Initially, Steve provided an excellent priced quote for a colourbond roof, then an agreed start date was organised. Andy and his team arrived at 7am on the start date and swiftly got on with the job.They also tackled another tricky job when replacing the roof; altering and replacing an existing previously poorly installed guttering issue by another plumber. Their solution was excellent and we were very impressed!Photos were taken whilst they were on the roof throughout the build and texted to me to show me their progress, which was much appreciated. Final cleanup was thorough and pleasing. I would highly recommend this company, not only for their professionalism but their very high standard of workmanship.
Ben Prout
01:38 12 Oct 19
Matt and his guys did a great job restoring our Tile roof. Great communication from start to finish. Great result and very reasonable price.
Cameron Kennedy-Miller
22:56 05 Oct 19
Steve was very punctual with coming to assess our roofing situation. He discussed with me every aspect of the job required for the replacement of our very old tin roof.This all happened at a particularly busy time for Steve's company and he kept me up to date with the preparation of the job. Once it started it was a very slick operation completed within 4 days. I wasn't there during the day but saw the results of progress each afternoon. They have done a very neat professional job and I am very happy with the result. Steve was a pleasure to deal with. Well done.
Allison Sheean
00:36 22 Feb 19
Our roof looks amazing, we had over 70 cracked tiles, they replaced those and the roof needed re pointing as well as it was flaking and damaged. Due to weather it took a few weeks and to ensure it looked perfect Matty & the team delayed works but kept us in the loop all the time, but it was worth wait. Our roof looks brand new. They clean up of the site afterwards, ensure you happy with that and nothing is too much trouble. Thank you
Steve Perera
21:42 20 Nov 18
An excellent job with dedicated staff, Steve was most helpful and assisted where possible.
Think Local Digital Berwick
23:04 23 Jan 18
Steve and the team at Sandhurst Roofing are fantastic, very professional and have years of experience in all aspects of roofing. I'd highly recommend anyone who needs to repair or update their roof/gutters to call Sandhurst Roofing
